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Common Questions

Common Questions

How Much of My Trip Cost Should I Insure?
You should insure all prepaid trip costs that are subject to cancellation penalties or restrictions.

When Should I buy Travel Insurance?
Buy NOW for maximum coverage. Your Trip Cancellation coverage is effective the day after your transaction is completed online.

What are the Early Purchase provisions?
After your initial deposit/payment on your Trip, you have up to 14 days to purchase coverage to obtain the Pre-Existing Condition Exclusion Waiver. If you purchase the TravelSecure Elite plan within 14 days of your initial payment, you will also have the option to purchase the Cancel for Any Reason benefit.

What if I Miss the Early Purchase 14-day Period?
You may still purchase coverage at any time prior to departure, however, the coverage would not include the early purchase benefits.

What if my Trip Plans Change or there is an Increase in Trip Cost?
Notify Travel Insurance Services immediately in writing and include the additional plan cost in order to maintain the Early Purchase Benefits. Failure to keep your coverage at 100% of trip cost may cause loss of eligibility for certain benefits.

 

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