Email

info@travelinsure.com
Most emails are answered the next business day.

Phone

1‑855‑874‑0252
9:00 am to 7:00 pm Eastern Time, Monday-Friday.

Fax

1-610-537-9835

Mailing Address

USI Affinity Travel Insurance Services
3805 West Chester Pike, Suite 200
Newtown Square, PA 19073
USA

Assistance While Traveling

If you are on your trip and have an emergency, please contact the 24-hour Emergency Hotline:

1-833-515-3319
Toll-free in the U.S.

1-416-479-8008
Anywhere in the world (collect call)

When calling, you should have available:

• your Policy/Reference number and Plan Code,
• your location,
• a local telephone number,
• and details of the situation.

After your coverage has been verified, the assistance provider will assist you. If you cannot call collect from your location, dial direct and give the assistance provider your telephone number and location and they will call you back.

Email Zurich Travel Assist for emergencies at assistance@zurichtravelassist.com

Claims

To file a claim, contact the claims administrator, Zurich Travel Assist, as soon as reasonably possible.

1-833-515-3319

Claims Department
Zurich American Insurance Company
P.O. Box 968019
Schaumburg, IL 60196-8019

claims@zurichtravelassist.com